WHAT INFORMATION DO WE COLLECT?

We collect information from you when you register for an account or a subscription on our website (www.frontdoorfashion.com). You provide us with information such as your name, email address, password, and postal address or you connect to the Service via a social networking site.

When registering for an account or a subscription on www.frontdoorfashion.com, you may be asked to enter your name, email address, mailing address, phone number and credit card information. You may, however, visit our site anonymously, without subscribing or creating a user, if desired.

In addition, if you fill out your style profile, we collect information such as your date of birth, sizing, fit, price point, and style preferences.

When you receive a shipment, we record what you keep and what you return.

Payment information, such as your payment method and payment information (such as debit or credit card number and information), and billing address to process deposit and additional payments.

If you contact us via email, text, or customer portal we will collect your contact information, as well as any other content included in the message, in order to send you a reply and/or address your request or feedback.

We may receive confirmation when you open email from Front Door Fashion if your computer supports such capabilities. If you do not want to receive email or other mail from us, please contact us at knock@frontdoorfashion.com and we will promptly remove you from our mailing lists.

GENERAL COLLECTION & USE

In general, personal information you submit to us is used either to respond to requests that you make, aid us in serving you better, or market our Services. We use your personal information in the following ways: to choose and deliver your shipment;
respond to comments, requests and questions and provide customer service;
facilitate the creation of and secure your Account on our network; identify you as a user in our system; provide, process and deliver the Services you request; improve the quality of experience when you interact with our Services; send you administrative email notifications, such as security or support and maintenance advisories; deliver newsletters, offers, and other marketing and advertising for the Services; process and deliver orders.

HOW DOES FRONT DOOR FASHION USE YOUR INFORMATION?

Any of the information we collect from you may be used in one of the following ways:

To process transactions: Your personal information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of completing your purchase and delivering the purchased product or service requested.

To send periodic emails: The email address you provide to create your account or subscription, will only be used to send you information and updates pertaining to your membership or specific orders. If at any time you would like to unsubscribe from receiving future emails, please contact us at knock@frontdoorfashion.com, and we will promptly remove you from our mailing lists.

To provide you with products and services, such as to: fulfill your orders and process your payments; process, maintain, and service your account(s) and memberships; and to provide you with products and services that we think you will like.

To respond to you, such as when you: place an order; call us; make a request or inquiry; complete a survey; or share a comment or concern.

For personalization of your experiences with us, including to: remember your interests and preferences; customize the products and services we share with you; facilitate your interactions with our stylists; track and categorize your activity and interests on our website.

CHANGES TO PERSONAL INFORMATION

If you sign up as a client of Front Door Fashion, you may update or correct your profile information through your account dashboard. You may change your personal information in your Account by editing your profile within your Account.

ACCOUNT DEACTIVATION AND DELETION

If you would like to deactivate or remove your account, you may do so by logging into your Account, and selecting “Remove Account” from your dashboard.

Once you deactivate your account, if you’d like Front Door Fashion to permanently remove all of your data, email knock@frontdoorfashion.com from the same email address you have registered to your account. You cannot remove or delete your account with an open order or outstanding balance on your account. You may request that we delete your personal information in your Account, but please note that we may be required to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may retain your information for fraud prevention or similar purposes.

USER FEEDBACK

We may post user feedback on the Services from time to time. If you make any comments on a blog, SNS page or forum associated with the Service, you should be aware that any information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the information you choose to submit in these forums.

INFORMATION COLLECTED FROM SOCIAL NETWORKING SITES

The Services allow users to share information with us via social networking sites, such as Facebook, Facebook Messenger, Instagram, Pinterest, LinkedIn or Twitter (each an “SNS”). In some cases, you can sign-in to the Services using your SNS account information. By sharing your SNS profile, you are allowing us, including your stylist to access some of your SNS information depending on your SNS settings or as allowed by you (such as profile information and profile photo). We may receive that information from your SNS profile and that information may be imported to the Services. Our Services also allow you to share information via such SNS profiles, such as referral links. You acknowledge and agree that you are solely responsible for your use of SNSs and that it is your responsibility to review the terms of use and privacy policy of the third party provider of such SNSs. We will not be responsible or liable for: (i) the availability or accuracy of such SNSs; (ii) the content, products or services on or availability of such SNSs; or (iii) your use of any such SNSs. You can remove your SNS profile information via your Account Settings, at any time. If you disconnect an SNS account that you have previously connected, the SNS public profile data and SNS-provided-email will be deleted from our active databases.

DOES FRONT DOOR FASHION DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and use that information strictly for the purpose of servicing you. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.

CAN CHILDREN VISIT FRONTDOORFASHION.COM?

Front Door Fashion does not sell products for purchase by children. If you are under 18, you may use www.frontdoorfashion.com only with the involvement of a parent or guardian.

I LIVE OUTSIDE THE U.S., CAN I USE FRONTDOORFASHION.COM?

Front Door Fashion (www.frontdoorfashion.com) and services are hosted in the United States and are intended for United States visitors. If you are using Front Door Fashion from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal data to the United States and by providing your personal data you consent to that transfer. Please note, we only ship within the contiguous United States.

WHAT HAPPENS TO MY INFORMATION IN THE EVENT OF A MERGER, SALE OR BANKRUPTCY?

In the event that Front Door Fashion is acquired by or merged with a third-party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from you as part of such merger, acquisition, sale, or other change of control so that Front Door Fashion can continue operations. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your personal information is treated, transferred, or used.

YOUR CONSENT

By using the Site, you consent to our website’s privacy policy.

CHANGES TO OUR PRIVACY POLICY

This privacy policy may be revised periodically without notice to you, and this will be reflected by the “last modified” date below. Please revisit this page to stay aware of any changes. Your continued use of Front Door Fashion constitutes your agreement to this Privacy Policy and any future revisions.

This policy was last modified on January 6, 2022.

CONTACTING FRONT DOOR FASHION

If you have any questions or suggestions regarding our Privacy Policy, please contact us at knock@frontdoorfashion.com.